Qlik Customer Agreement: What You Need to Know

If you`re considering Qlik, a leading business intelligence and analytics software provider, for your organization`s data analysis needs, it`s important to understand the terms of their customer agreement. This document outlines the legal agreement between Qlik and its customers, and includes important details regarding licensing, support, and usage restrictions.

Here are some key points to keep in mind when reviewing the Qlik Customer Agreement:

Licensing: The Qlik Customer Agreement outlines the terms of a perpetual license, which grants the user the right to use the software indefinitely. However, this license is non-transferable and can only be used by the individual or organization that purchased it. There are also limitations on the number of users who can access the software, as specified in the agreement.

Support: Qlik provides technical support for their software, but there are limitations to the level of support included with the license. Customers can purchase additional support services to receive more comprehensive assistance, including access to Qlik`s online support portal and phone support during business hours. Additionally, Qlik provides software updates and fixes as part of their support offerings.

Usage Restrictions: The Qlik Customer Agreement includes restrictions on how the software can be used. For example, the customer is not allowed to copy or distribute the software, or use it for any illegal or unauthorized purposes. The agreement also specifies that the customer must comply with applicable laws and regulations when using the software.

Confidentiality: To protect their intellectual property, Qlik requires customers to keep the software and any related documentation confidential. This means that the customer cannot disclose any proprietary information about the software to third parties without the written consent of Qlik.

Termination: The Qlik Customer Agreement specifies circumstances under which the agreement may be terminated, including breach of contract, bankruptcy, and failure to pay fees. In the event of termination, the customer must cease using the software and destroy any copies in their possession.

Overall, the Qlik Customer Agreement is an important document that outlines the legal relationship between Qlik and its customers. By understanding its terms and conditions, you can ensure that you are using Qlik`s software in compliance with the agreement and avoid any potential legal issues.